NoteFall — Support

Need help? Email emilarnoldmedia@gmail.com and we'll get back to you.

My PDF wouldn't transcribe

Clean, digital sheet-music PDFs work best — scanned/photographed pages are harder for the reader. Try a clearer PDF, or tap "Play the demo" to try the app meanwhile.

Restore a purchase

Settings → Restore purchases re-activates NoteFall Pro on a new device or after a reinstall (same Apple ID).

Manage or cancel a subscription

Settings → Manage subscription (opens App Store settings). Subscriptions renew until cancelled; Lifetime is a one-time purchase.

Delete my data

Settings → Delete my data removes your imported scores from the device and our server. Uploaded PDFs are also auto-deleted within 48 hours.

What is free vs. Pro?

Page 1 of every score is free to play. NoteFall Pro unlocks every page of every score plus unlimited uploads and all practice tools (tempo, loop, hands, metronome).

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